Product
01
AI Dialer
Built for machines instead of human headcount
A carrier-grade outbound and inbound dialing engine designed for AI agents. Because there is no human waiting for the next call, throughput is limited only by carrier capacity and compliance rules, roughly a 10× ceiling on attempts in any given window compared with a human-paced operation. Compliance is enforced inside the dialer at dial time, not audited afterwards. Calls can present from Domu's numbers or from your own — routed through your SBC, on your telco, under your caller ID. Domu runs in your name, on your approved scripts. AI classifies intent and selects an approved line; it never writes what your customer hears.
What it does
Nine things a human-paced dialer cannot do
Machine-paced throughput
Around 3,000 attempts per minute, with an hour-of-day spin curve that runs 3.5 to 4× off-peak and up to 7× at peak.
Live
Compliance at dial time
Reg F 8-in-7 hard block, DNC suppression, per-timezone calling windows and TCPA rules applied before a call is placed. Attempt caps and consent rules per city, state and country. This is the second of two checkpoints — eligibility is decided by the Intelligence Layer before an account is queued, then enforced again here in the moment the call is placed.
Live · expanding
Multi-carrier by default
Multi-carrier infrastructure with automatic failover.
Live
Number reputation management
Pool rotation with health grading, warm-up and spam-flag remediation, branded caller ID and CNAM with live Level-A attestation.
Live · expanding
Plug into what you already run
SIP integration into Genesys, Five9, NICE CXone, LiveVox and Amazon Connect, so the AI Dialer can sit beside your existing dialer instead of replacing it on day one.
Live
Inbound and callbacks
Inbound handled on the same engine, callbacks scheduled by the agent, human support for escalations and live handling. Includes inbound IVR.
Live
Call intelligence
Voicemail detection with ringless or standard drop, per-carrier strategy, agent routing per campaign and APIfied call outcomes.
Coming soon
Global observability
Every carrier, every campaign and every phone number’s health in one view, surfaced in the Domu Dashboard.
Coming soon
Your numbers, your telco
Route through your own SBC so every call presents from your DIDs, on your caller ID. Or start on Domu-hosted dialing with nothing to integrate on day one.
Live
How it compares
Paced to carrier capacity instead of headcount
Pacing model
Paced to human agent availability, tuned to abandon rates
Paced to carrier capacity and compliance only
Attempts per window
Bounded by headcount and shift schedules
Roughly ten times more attempts, 24/7 within legal hours
Compliance
Rules around the dialer, violations found in post-call audits
Reg F, TCPA, DNC and calling windows enforced at dial time
Carrier redundancy
One carrier or a fixed SIP trunk
Five carriers with health-graded pools and automatic failover
Number reputation
Spam flags reported days later
Live attestation, warm-up and remediation built in
Cost to scale
Add seats, licences and people
Add concurrency, per-minute cost, no seats
Integration
Rip and replace
SIP into your current dialer, run side by side
Whose name the call is in
Your own agents, or an outsourced agency under its own licence
Yours — first-party, your DIDs, your scripts, your brand
Proof
Measured in contacts rather than attempts
51.4%
Right-party contact rate without a single human dialer
US auto lender · proven
10×
Attempts per window against a human-paced operation at equal compliance
Benchmark per client
Zero
Compliance violations at dial time, blocked before the call rather than flagged after
Target
Customer result
How a US auto lender reached a 51.4% right-party contact rate with no human dialer
More products
The rest of the platform
Product
02
AI Personas
A voice and a style matched to the customer, with words you approved in advance
Learn more
Product
03
Intelligence Layer
Orchestrates your rules: who to contact, when, on which channel and with which persona
Learn more
Product
04
Omnichannel
Carries it across voice, text and email until it resolves
Learn more
Platform
Compliance
Certified before launch, guarded on every word and audited after every call.
See the trust layer
We’re building the next generation of engagement technology: intelligent, automated and compliant. Our mission is to empower financial institutions to orchestrate every stage of the servicing lifecycle with dignity and unprecedented efficiency.
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